Serving the most fragile populations in South Texas, Goodwill’s Employment Services are provided in three phases: 1) Preparation, 2) Placement, and 3) Retention. Services are held at no cost throughout the year at Goodwill’s Learning Centers in Corpus Christi, Edinburg, and Harlingen. The program is held classroom settings of no more than 15 at a time. It’s common for participants to require one-on-one service. Eligible participants include people with disabilities, unemployed or underemployed veterans, or people who lack education and/or work experience.
Goodwill Employment Services Model
1.) PREPARATION includes case management, pre-employment skills training, soft skills education and work experience. Most participants have minimal education level, low skill levels, have been unemployed for a long period of time or never been employed.
Preparation includes teaching some of the most vital employment skills:
- Communication techniques
- Computer & financial literacy
- Job search training
- Interview strategies
- Resume development
- Stress/Time management
Paid work experience includes learning about work place rules, expectations and appropriate behaviors.
2.) PLACEMENT, an Employment Consultant is assigned to help participants find and maintain employment. An Individual Employment Plan (IEP) is developed and follow up meetings are held regularly. Employment Consultants seek local employers to find jobs suitable for participants and advocate ensuring placement satisfaction.
3.) RETENTION, includes participants being employed for 90+ days. A Vocational Support Specialist remains in contact with participants to maintain employment and provides job coaching services. Case Managers also remain in contact with participants by helping them during the 90 days of employment cope with new responsibilities, resolve job issues and meet basics needs by assisting them with access to food, shelter, and vouchers for clothing/transportation.